Privacy Policy

At Pondicherry Cabs, we are committed to protecting your privacy and ensuring a safe experience when using our website and cab booking services.

1. Information We Collect

We collect information that helps us provide better services, including:

Your name, email address, and mobile number when you make a booking.
Pickup and drop-off locations, trip details, and vehicle preferences.
Technical information such as IP address and browser type for analytics.

2. How We Use Your Information

Your information is used solely for:

Processing bookings and managing transportation requests.
Sending booking confirmations and important updates.
Improving our website, customer service, and overall experience.

3. Data Protection & Security

We use secure servers and encryption to ensure your data is protected. All sensitive information shared via our website is transmitted securely.

We never sell, rent, or share your personal data with third parties, except when required by law or to complete a confirmed booking with our verified drivers.

4. Cookies Policy

We use cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, though some features may not function as intended.

5. Third-Party Services

We may use third-party tools such as Google Maps and WhatsApp to enhance your experience. These services may collect certain information as per their respective privacy policies.

6. Your Consent

By using our website or booking a cab, you consent to our Privacy Policy and the collection of information as described above.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with the revised date.

Last Updated: October 2025